Shipping Policy

1. Order Processing Time

Generally, orders will be processed within 48 hours and shipped within 1-3 days.

However, processing times may be extended during promotional periods, holidays, or other peak seasons when order volumes surge.

We sincerely apologize for any inconvenience this may cause.

2.Delivery Time

We endeavor to deliver your order as promptly as possible. Under normal circumstances, the delivery timeframe is 5-15 business days.

Nevertheless, unforeseen or uncontrollable factors—including but not limited to natural disasters, pandemic impacts, wars, or other emergencies—may lead to delays.

The actual delivery time shall be determined by the date the recipient signs for the package.

3.Third-Party Courier Partners

All orders placed on our website will be shipped via express logistics by third-party courier partners authorized by us, such as DHL, FedEx, and other international logistics providers.

4.Shipping Costs

We offer extensive shipping coverage, with the specific service area determined by the detailed address, city, region, country, postal code, and other information you provide during checkout.

Shipping fees apply to all orders. We do not offer free shipping. This means that when you place an order, you will need to pay an additional amount for shipping.

5.Logistics Tracking Number

Upon successful payment, we will send a confirmation email containing your logistics tracking number.

You can use this tracking number to check the real-time shipping status by visiting the official website of the corresponding logistics provider.

While the official website may display an estimated delivery time, this is for reference only and does not constitute a guarantee of delivery by that exact date.

Our authorized courier will also send you an SMS notification with courier details and tracking information for easy package status inquiries.

6.Recipient Details

Please ensure the accuracy of the recipient information provided. If incorrect recipient details lead to delivery to an unintended party, we shall not be liable for any resulting losses, which will be borne by you.

7.Order Damaged Or Lost

In the event that your order is damaged or lost during transportation, the responsible logistics company will bear the corresponding liability.

While we are not liable for such incidents, we will actively assist you in contacting the logistics company to resolve the issue.

8.Modify Information

If you need to modify the shipping address after successful payment, please contact us immediately using the contact information displayed on our website homepage, and we will assist with the change.

Once the order has been shipped, we are unable to directly modify the address but can help coordinate with the logistics company for potential adjustments. Any costs or losses arising from address modifications after shipment shall be borne by you.

We strive to provide you with the highest quality service. In the face of uncontrollable circumstances, we will make every reasonable effort to implement appropriate service measures and responses.

We reserves the right to update this Shipping Policy from time to time in response to operational adjustments or changes to our cooperative logistics partners. It is your responsibility to carefully review the latest version of this Policy before placing an order. Successful payment of your order will be deemed as your full acceptance of the terms and conditions outlined in this shipping policy.

Shipping Policy

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